Tenant Information
Maintenance Issue
Here you give the fault a simple name i.e Airconditioner, Fan, Roofing – don’t write 'broken' fan, leave that for the description.
Here you describe whats wrong, ie, Airconditioner does not work, Fan makes noise, Roofing is leaking etc.
If you select yes then you must attach a Risk Assessment using the attachment section above.
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Emergencies

For emergency maintenance issues only (e.g. no power / no water / sewerage blockages / life threatening issues), please contact us immediately at:

  • DIA normal business hours 8:30am – 5:00pm Monday to Friday
    • (08) 8920 1834 (Commercial Property Manager), or
    • (08) 8920 1966 (Property Facilities Coordinator)
  • DIA after hours
    • 0401 005 977 (Airport Duty Manager)
DIA General Guidelines for attendance after maintenance request received:
Emergency
1 to 3 hours
Priority
24 to 28 hours
Routine
10 working days

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