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COVID-19 INFORMATION

NT Health has mandated the use of Face Masks in all Territory airports.  Face Masks must be worn at all times in the terminal.

Our priority is the wellbeing and safety of everyone passing through or working at our airport and we are following the directions of NT Health to ensure everyone is protected.

For information about the Northern Territory Government’s COVID-19 response go to https://coronavirus.nt.gov.au (link is external) or call the national advice hotline – 1800 020 080.

For specific information about how NT Airports is managing COVID-19 visit - COVID-19 Passenger information

Getting Through the Airport

Arrive at the airport with plenty of time to spare for a pleasant experience through to the departure gate.


Check In

When should you arrive for check in?

Check in times vary dependant on whether you are travelling domestic or international and by airline.

We recommend you check with your airline to understand their flight check-in requirements, including:

  • When to check in
  • Baggage restrictions
  • Available passenger assistance
  • Web/mobile check in
  • Baggage drop services

Arrive in plenty of time to go through security screening and immigration if you are travelling internationally.

Unexpected delays can happen, especially at peak travel times, so please take this into consideration when planning your travel.

Where to check in

Upon arrival, head to your airline's check in desks.

Flight information screens near to the Terminal entry will advise where your airline's check in desk is located.


Security

Keeping travellers, visitors and our airport community safe and secure is a top priority.

The security measures we put in place reflect the strict regulations specified by the Australian Government to keep air travel safe.

Visit our Security Information page for details on our security standards.


Customs

To clear the Department of Immigration and Border Protection checkpoint you must:

  • Complete and submit an incoming passenger card
  • Complete and submit a travel history card
  • Present a passport and visa (if applicable)

You may be able to use the Arrivals SmartGate when you arrive. Check your eligibility.

Useful Resources

Visit the Department of Immigration and Border Protection for:

  • Customs related information for travellers, including SmartGate eligibility and expansion
  • Information on passports and visa requirements to enter Australia
  • Security and regulatory information

Note: the use of mobile phones, cameras and recording equipment is not permitted in Department of Immigration and Border Protection -controlled areas at the airport.