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COVID-19 INFORMATION

NT Health has mandated the use of Face Masks in all Territory airports.  Face Masks must be worn at all times in the terminal.

Our priority is the wellbeing and safety of everyone passing through or working at our airport and we are following the directions of NT Health to ensure everyone is protected.

For information about the Northern Territory Government’s COVID-19 response go to https://coronavirus.nt.gov.au (link is external) or call the national advice hotline – 1800 020 080.

For specific information about how NT Airports is managing COVID-19 visit - COVID-19 Passenger information

Shop Duty Free

Lotte Duty Free is following the regulations issued by the Australian and Northern Territory Governments and therefore have temporarily closed.

We understand that with this changes you may require a refund. Currently, the processing time for a refund request is 7 business days. Please get in touch with the Lotte Duty Free customer service team via email using enquiries@lottedutyfree.com.au or call them on +61 1300 388 937.

Please take extra care during this time, we’re all in this together and we look forward to seeing you again soon.